Inviting people
Invite someone to your organization by email, and manage the invitations you have sent.
You bring someone into the organization by inviting their email address. New people always join as a Member, which covers everyday shop work; you can raise their role afterwards from the team list.
Sending an invite
On the My organization page, type the person's email into the Invite member box and press Send invite. The invitation is tied to that exact address and stays valid for three days.
The invite does not arrive by email
Nothing is sent to the person's inbox. The invitation lives inside the app and is found when they sign up. Tell the person you have invited them, and make sure they sign up with the same address you used, or the invitation will not match. Joining is covered in Getting Started, under Join organization.
Pending invitations
The invitations you have sent but that have not been accepted are listed on the same page, each with the address and when it was sent. You can have up to three pending invitations at a time. Once you reach three, the invite box is disabled until one is accepted, deleted, or expires.
To cancel an invitation, delete it from that list. The address is then free to invite again.
Team size follows your plan
Separately from the three-invite limit, the size of your team is capped by your plan. When the team is full, inviting is turned off until someone leaves or you move to a larger plan.