Overview
How subscriptions, plans, and usage limits work, and who manages them.
Your organization is on a plan, and that plan sets how much you can do: how many work orders and documents you create each month, how many clients and users you can have, and how much storage you get. Billing is where you see your plan, track your usage against it, and move to a larger plan when you need to.
New organizations start on the free Hobby Shop plan. Everything works the same on every plan; the paid plans simply raise the limits.
Billing is an admin's job
Anyone can see how much of the plan is being used, but only an admin can change the plan or manage the subscription. Payments are handled by a secure checkout run by our payment provider, so card details are entered there, never in the app itself.
What this section covers
- The plans and what each one includes
- The Usage page, and reading your usage against the plan
- Changing your plan and managing your subscription